ALeRT BETTOR Protection: The Ultimate Data-Driven Prevention Tool
Making gambling safer is good for everyone, for players and their families and it’s crucial to ensuring a sustainable industry with lifelong customers playing at levels they set for theirselves and can afford.
Gambling risk and harms can be reduced by reaching players with the right message at the right time.
The ALeRT BETTOR Protection system is a data-driven, real-world solution by Focal Research that helps you detect, interact and prevent gambling risk and harm.
Over 20 years of peer reviewed research and industry testing has gone into this system. It incorporates corporate social responsibility best practices and technologies helping you move into an active prevention role.
By identifying at-risk players with ALeRT and having supportive interactions, you help those who are experiencing difficulties, but also reduce customers risk before problems serious occur.
ALeRT is an agile solution that easily adapts to changes in product and compliance. Focal provides a suite of resources from training to player facing tools that can be used in conjunction with ALeRT or as a standalone product for your staff and customers.
Now in 400+ locations globally, ALeRT is a proven, powerful solution to manage risk identification and response to the right player with the right message at the right time.
Learn more about Focal Research's Safer Gambling Solutions
ALeRT is a data-driven real-world solution to help prevent gambling risk and harm.
The system integrates corporate social responsibility best practices and technologies across a modern enterprise, helping move operators into an active prevention role. It does this by identifying at-risk players, supporting effective customer interactions, and evaluating the impact of such interactions in reducing customer risk and harm.
The ALeRT BETTOR Customer Care Training program is intended as an ancillary resource for gambling operators to use in addition to their own policies, practices and staff training.
This training program provides service staff with additional information and skill sets for undertaking effective customer interactions as part of normal customer care. This in turn helps gamblers make better decisions, making gambling safer for all those choosing to gamble.
The ALeRT BETTOR Customer Care Training program is intended as an ancillary resource for gambling operators to use in addition to their own policies, practices and staff training.
This training program provides service staff with additional information and skill sets for undertaking effective customer interactions as part of normal customer care. This in turn helps gamblers make better decisions, making gambling safer for all those choosing to gamble.
