Introducing Focal's ALeRT BETTOR Protection System
Welcome to the ALeRT BETTOR Protection System, a Focal Research Consultants Limited product based on over 20 years of peer reviewed research and industry testing.
ALeRT offers gambling operators a complete and practical tool to help reduce and prevent gambling risk and harm among those who choose to gamble, whether your customers are gambling online or in-person.
ALeRT is easy to install and use, providing customized player protection for your current and future suite of products.
In the following 17 minute video Dr. Tony Schellinck will introduce you to the ALeRT BETTOR Protection System and how you can effectively use it to reduce gambling risk.
Learn more about Focal Research's Safer Gambling Solutions
ALeRT is a data-driven real-world solution to help prevent gambling risk and harm.
The system integrates corporate social responsibility best practices and technologies across a modern enterprise, helping move operators into an active prevention role. It does this by identifying at-risk players, supporting effective customer interactions, and evaluating the impact of such interactions in reducing customer risk and harm.
The ALeRT BETTOR Customer Care Training program is intended as an ancillary resource for gambling operators to use in addition to their own policies, practices and staff training.
This training program provides service staff with additional information and skill sets for undertaking effective customer interactions as part of normal customer care. This in turn helps gamblers make better decisions, making gambling safer for all those choosing to gamble.
The ALeRT BETTOR Customer Care Training program is intended as an ancillary resource for gambling operators to use in addition to their own policies, practices and staff training.
This training program provides service staff with additional information and skill sets for undertaking effective customer interactions as part of normal customer care. This in turn helps gamblers make better decisions, making gambling safer for all those choosing to gamble.
